How to Choose Between Different Laptop Manufacturers
The fact is that there is no laptop manufacturer who is perfect. Users have experienced problems with all types of laptops. To minimize your chances of having a bad experience, the following are some things you need to consider when buying a laptop.
Some manufacturers will attempt to sell you some extra add-ons when buying their laptop. Unless the add-ons such as cameras, scanners or printers are necessary for you, don’t consider them. There are other companies that offer you ‘free’ add-ons when you purchase their laptops. In such cases, find out if the overall laptop price has been raised to include the add-on price.
Nowadays, many manufacturers are cutting down on the documentation which comes with their laptops. Therefore, when purchasing a laptop, check the documentation that accompanies the laptop. Ask yourself questions such as:
- Does the documentation explain how the laptop can be upgraded in future?
- Does it show how cables are supposed to be connected to the laptop?
- Does it explain how to install and use the software included?
However, you need to realize that there is a difference between online documentation and paper documentation. Online documentation is information which can be accessed through the internet. Where there is online documentation, find out if the information suits your needs before buying the laptop.
It is very important to consider the location where the laptop is bought. Ask yourself the following questions:
- If the laptop is bought at a local retailer, can it be returned if it is not satisfactory?
- If the laptop is bought directly from the reseller or manufacturer, can it be returned if not satisfactory?
- If the laptop is being shipped through mail by the manufacturer, how long will it take before it arrives? In case the laptop gets damaged in the process of shipping, what happens?
- Is there any location nearby where the laptop can get serviced?
This is a vital consideration when buying a laptop, used or new. Service refers to the repair of the laptop in case one of its components is not working. The following are some of the things to look out for.
- Is the service onsite? This is where a technician comes physically to your location to repair or replace a broken component.
- In case the service is onsite, does it extend though the whole warranty period?
- If the manufacturer does not offer onsite service, what kind of service do they offer?
- Since the laptop is a portable device, does the manufacturer offer international service? This means that you can get your laptop fixed even when you are in a different country.
Manufacturer support would be a very key consideration for most laptop users. If the laptop develops any problem, you should be able to have easy access to a customer support. When it comes to support, you need to ask yourself the following questions:
- Is support available 24/7? If not, what hours is it open?
- Is support available during holidays?
- What are the available support options? Chat? Email? Web? Phone?
When it comes to upgradeability, the following are some things to consider:
- What is upgradable in the laptop? Hard drive? RAM? CPU? If any of these things can be upgraded, what are the maximum limits?
- Will you be able to carry out the upgrades yourself or will you need to have them installed by a service centre?
- What kind of warranty does the laptop come with?
- Does it cover both the software and hardware issues?
- What is the duration of the warranty?
Generally, it is advisable to buy a laptop which has a warranty of a least one year. Some cheap laptops have a warranty of as little as 90 days. This means that if any component is broken after three months, you will have to pay for repairs.